Thank you for visiting and shopping at Duupla. Following are the terms and conditions that
constitute our Shipping Policy
Shipment processing time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on
weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please also allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email.
Shipping delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipping to:||Estimated delivery time||Shipment method:|
|USA||1 - 3 business days||Always by DHL|
|UK||1 business day||Always by DHL|
|EU & most of Europe||2 - 4 business days||UPS or DHL|
|Canada*||Average of 11 business days||Registered Post|
|Anywhere else||7 to 28 business days||Registered Post|
* Canada with a one to three business day DHL option at check-out.
Please be aware that delivery delays can occasionally occur.
Shipment to P.O. boxes: Not posible.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties and Taxes
Duupla.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Duupla.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please keep all packaging materials and damaged goods before filing a claim. We of course can help in that process.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.